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author's profile photo Former Member
Former Member

Incorrect Voucher discount

Hi, I have a product with Base price $100. I have created a fixed discount promotion of $10 discount on product level and added the product to the cart. Cart shows the discount as $10 and effective product price to $90. Now I am applying a serial voucher of $20.

I am expecting that price to be paid show be 100 - ($10 discount for promotion ) -$20 for voucher = $70. But my cart says $100-$20= 80$. It is applying the voucher on the base price and not on the promotional price. Please suggest if there is a work around for this problem.

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 22, 2015 at 05:16 PM

    I did not get the solution yet, Guys could you please provide some inputs?

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 22, 2015 at 09:00 PM

    In this specific case I used OOB fixed discount promotion, but ir-respective of which promotion you apply, voucher is getting applied only on base price and not on the effective price which was calculated after applying the promotion.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 28, 2016 at 11:08 AM

    This is still an open issue. When applying a voucher in hybris 6.0.0.0 after adding items of a promotion to the cart, the discount is incorrect. I we apply the promotion after the voucher the result is correct. Does someone have a solution?

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