Hi Team,
Regarding auto catalog import issue, while executing auto catalog import, inconsistently, we are getting read timed out error from Hybris. While doing manual import, it is getting success response.
PF below logs attached. We are facing this issue frequently these days. Please let us know if any solution for this.
Hybris version used: 4.8.12.
10.04.2015 11:21:47.848 INFO [pool-5-thread-2] org.apache.commons.httpclient.HttpMethodDirector I/O exception (org.apache.commons.httpclient.NoHttpResponseException) caught when processing request: The server 10.54.54.51 failed to respond
10.04.2015 11:21:47.848 INFO [pool-5-thread-2] org.apache.commons.httpclient.HttpMethodDirector Retrying request
10.04.2015 11:31:48.173 ERROR [pool-5-thread-2] com.adobe.cq.commerce.hybris.impl.importer.HybrisImporterImpl Updating catalog "ProductCatalog" from Hybris failed: javax.xml.stream.XMLStreamException: ParseError at [row,col]:[1,1098]
Message: Read timed out
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.next(XMLStreamReaderImpl.java:596)
at com.sun.xml.internal.stream.XMLEventReaderImpl.peek(XMLEventReaderImpl.java:275)
at com.adobe.cq.commerce.hybris.importer.XMLEventReaderUtil.skipNonElementEvents(XMLEventReaderUtil.java:127)
at com.adobe.cq.commerce.hybris.impl.importer.HybrisImporterImpl.importProducts(HybrisImporterImpl.java:308)
at com.adobe.cq.commerce.hybris.impl.importer.HybrisImporterImpl.updateCatalog(HybrisImporterImpl.java:164)
at com.adobe.cq.commerce.hybris.impl.importer.PollingCatalogUpdater.importData(PollingCatalogUpdater.java:52)
at com.day.cq.polling.importer.impl.PollingImporterImpl.importData(PollingImporterImpl.java:341)
at com.day.cq.polling.importer.impl.PollingImporterImpl.access$000(PollingImporterImpl.java:52)
at com.day.cq.polling.importer.impl.PollingImporterImpl$1.run(PollingImporterImpl.java:262)
at org.apache.sling.commons.scheduler.impl.QuartzJobExecutor.execute(QuartzJobExecutor.java:56)
at org.quartz.core.JobRunShell.run(JobRunShell.java:213)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:724)
All the last three auto catalog import happened successfully. PFB for log.
10.04.2015 15:22:15.675 INFO [pool-5-thread-4] com.adobe.cq.commerce.hybris.impl.importer.HybrisImporterImpl Total Product Count: 2307
10.04.2015 15:52:13.024 INFO [pool-5-thread-2] com.adobe.cq.commerce.hybris.impl.importer.HybrisImporterImpl Total Product Count: 2307
10.04.2015 16:22:12.324 INFO [pool-5-thread-3] com.adobe.cq.commerce.hybris.impl.importer.HybrisImporterImpl Total Product Count: 2307
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