Media not found when running impex export

[Former Member]

When running an export I keep getting the following error about media not found. Im trying to do a full system export then I want to reimport. Im wanting to move my current hybris install to another machine, is this the right way to go about it? Thanks in advance!

 Caused by: Sourced file: inline evaluation of: ``impex.exportItems( "RendererTemplate" , false );'' : Method Invocation impex.exportItems : at Line: 1 : in file: inline evaluation of: ``impex.exportItems( "RendererTemplate" , false );'' : impex .exportItems ( "RendererTemplate" , false ) 
 
 Target exception: de.hybris.platform.impex.jalo.header.UnresolvedValueException: cannot resolve value 'null' for attribute 'error reading attribute RendererTemplate.templateScript : Media not found (requested media location: h3e/hde/8797141827614.txt)' because: Media not found (requested media location: h3e/hde/8797141827614.txt)[HY-0]

Im also getting the following error even though LandingPage2Template is a type

 ERROR [00000A40-ImpEx-Export::de.hybris.platform.impex.jalo.cronjob.ImpExExportJob] (00000A40-ImpEx-Export) [ImpExExportJob] line 2 at main script: unknown type 'LandingPage2Template' in header 'insert_update LandingPage2Template'
 de.hybris.platform.impex.jalo.ImpExException: line 2 at main script: unknown type 'LandingPage2Template' in header 'insert_update LandingPage2Template'[HY-1]

[pankajjha]

Hi Team,

As per my understanding, we should find the location of media which doesn't exist by below flexible query.
Select {folder},{location} from {Media} where {location} LIKE '%jpg' AND {folder}=****************
After that we will delete the media & then we will start the export content catalog with media via script & get the data and media.zip.
Please let me know if any issue.

[Former Member]

Eric,

Any update on the issue you have mentioned ?

Thanks

[Former Member]

Hi Eric,

how did you solve this issue?