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Customer Service Cockpit for B2B orders

Does hybris B2B Accelerator provide a functionality to allow a customer service agent to place orders for a B2B account?

In the CSCockpit I'm only allowed to place orders with the payment method "Credit Card". The B2B specific payment method "Account Payment" is not provided in CSCockpit. We also analysed the the new hybris 5.4 feature "Assisted Service Module". But it seems to be only provided for B2C Accelerator.


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1 Answer

  • Posted on Dec 11, 2014 at 12:57 PM

    You will have to customize the CSCockpit interface to add Account payment as a payment method

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