Create item error in admincockpit : "Error when trying to save : type Principal is abstract"

[Former Member]

Hi all, I got a problem when add new address from admincockpit. In admincockpit, when I create a new address, there is a wizard popup ask me to select/create an Owner. But after I select "create a new item" and input ID, when I click "Done" button, it show error message: Error when trying to save :type Principal is abstract.

[Former Member · Accepted solution]

Hi Stuart,

Try creating an owner separately and then select one when creating new address.

[Former Member · Accepted solution]

Hi Volodymyr,

Yes, if I create an owner separately and select the existing owner when create address, it works ok.

But I'm confused why it doesn't work if I create owner during creating address, do I need to add some configuration file ?

Thanks.

[Former Member · Accepted solution]

The attribute owner is declared as Principal type which is abstract, so you can't create it. I believe there's nothing you can do about that.