NullPointerException in accessing the backoffice

[Former Member]

Hi, I am using hybris 5.2 and when I try to access the backoffice (http://localhost:9001/backoffice/) I get NullPointerException as shown below in the console log:

Sep 25, 2014 2:12:16 PM org.zkoss.zk.ui.impl.UiEngineImpl handleError:1352 SEVERE: >>java.lang.NullPointerException

  at de.hybris.commercesearchbackoffice.widgets.siteselector.data.SiteInternalData.(SiteInternalData.java:33)

   at de.hybris.commercesearchbackoffice.widgets.siteselector.controller.SiteSelectorController.setDefaults(SiteSelectorController.java:106)

   at de.hybris.commercesearchbackoffice.widgets.siteselector.controller.SiteSelectorController$1.onEvent(SiteSelectorController.java:94)

   at org.zkoss.zk.ui.AbstractComponent.onEvent(AbstractComponent.java:2742)

   at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:2713)

   at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:2654)

   at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:136)

   at org.zkoss.zk.ui.impl.UiEngineImpl.processEvent(UiEngineImpl.java:1710)

   at org.zkoss.zk.ui.impl.UiEngineImpl.process(UiEngineImpl.java:1495)

   at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage0(UiEngineImpl.java:464)

   at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage(UiEngineImpl.java:316)

   at org.zkoss.zk.ui.http.DHtmlLayoutServlet.process(DHtmlLayoutServlet.java:214)

   at org.zkoss.zk.ui.http.DHtmlLayoutServlet.doGet(DHtmlLayoutServlet.java:135)

   at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)

   at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

   at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)

   at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)

   at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:154)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.authentication.www.BasicAuthenticationFilter.doFilter(BasicAuthenticationFilter.java:150)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:110)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50)

   at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)

   at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

   at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)

   at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)

   at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)

   at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)

Any suggestion/help would be highly appreciated. Thanks, Rajeev

[former_member357259 · Accepted solution]

Looks like one of your websites is not configured properly. Check if a CMSSite is missing a baseStore or Solr search configuration

[Former Member · Accepted solution]

Thanks a lot for your prompt response. It was very helpful and resolved the issue. we were missing solr configuration!

[Former Member · Accepted solution]

Hi! Anymore information on this one, because I am facing the same problem. BR /Mats

[Former Member · Accepted solution]

I have checked both, still getting the nullpointer...

Any other hint? What's the source code line: SEVERE: >>java.lang.NullPointerException

at de.hybris.commercesearchbackoffice.widgets.siteselector.data.SiteInternalData.(SiteInternalData.java:33)