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Jul 31, 2019 at 02:44 PM

Create a segmentation profile based on interactions

148 Views Last edit Jul 31, 2019 at 02:45 PM 2 rev

Hi experts,

we are on SAP Marketing Cloud 1905. Our use case is to create a segmentation profile based on interactions. With SAP Marketing 1709 on premise this was possible with the following parameters usage class: CL_CUAN_INTERACTION_SEGMENT two key fields - ZZ_IA_KEY for CUAN_INTERACTION type VARBINARY16 assigned to IA_KEY - ZZ_CONTACT_KEY for CUAN_INTERACTION_CONTACT type VARBINARY16 assigned to CONTACT_KEY When we try the same with SAP Marketing Cloud 1905 we get the following error "key with type VARBINARY(16) is not supported by usage class CL_CUAN_INTERACTION_SEGMENT (GSEG/830)" appears. When deleting key field ZZ_CONTACT_KEY we are able to save the profile, but target groups based on the profile can not be used in campaigns.

Any help is appreciated.