We have configured Customer checkout for integrating with B1. However, only cash payment receipt is failed to reach SAP B1 and it results with the following error message.
Exception : DI Error: (-2028) No matching records found (ODBC -2028)-The di call #1 did fail.
In the other hand, Credit card payment is successfully released and posted into SAP B1.
I have tried to find the above issue from SAP notes (#2693418 & #2650591) and check all necessary configurations both in CCO & B1. Such as: cash flow relevancy, payment terms, etc ..
B1 version: 9.3 (CN)
CCO version: 2.7.6
CCO scenario: 3.8.93
I have noticed the following thread having similar issue.