on 07-30-2019 5:23 PM
Our current Customer has Enable Now and we are recording transactions and updating the recordings. we are generating many of the standard outputs but Web Assistant documents are not among the possible outputs. In Producer you can create a Web Assistant object manually. can you use a recording to generate this object? if this is possible, can you point me to the documentation that helps with this integration?
Hi Erik,
there have been many new features and functions for the Web Assistant since you asked your question, so make sure to check out the Web Assistant What's New Guides.
You currently cannot migrate a Producer project into a Web Assistant project, only into a Desktop Assistant object.
The editing mode directly in Web Assistant should be used mainly for creating Web Assistant content.
Take care,
Kristina
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