Got error on fiori production - The termination occurred in system with error code 403

[former_member617726]

HI,

My App is working fine fiori development, but it is not working on production server. its showing an error as below. Please help

"Service cannot be reached

What has happened?

URL call was terminated because the corresponding service is not available.

Note
The termination occurred in system with error code 403 and for the reason Forbidden.


What can I do?
Please select a valid URL.


HTTP 403 - Forbidden

Your SAP Internet Communication Framework Team"

[saurabh_vakil]

What app are you accessing in the production system? What error message do you see in the console? Also, what error message(s) can you see in /IWFND/ERROR_LOG and /IWBEP/ERROR_LOG transactions on the front-end and back-end systems respectively?

[former_member617726]

in SICF , my app look like inactive, please check the screenshot please cap1111.png

Is this an issue?

[kmabhilash111]

Then ask related basis guys to activate the service and try

[former_member617726]

Yes. this was the issue.

Thank you saurabh.vakil and Abhilash KM