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Jul 29, 2019 at 02:18 PM

Can you customize the C4C email response template category?

288 Views Last edit Jul 29, 2019 at 05:52 PM 2 rev

Hi, I would like to know if I am able to customize the email response template category in C4C.

We want to change the names of the template categories for determining the type of templates, for example, Customer Templates, Internal Templates, Product Information Templates.

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category.jpg (23.2 kB)