TR - Ended with return code: ===> 13 <===

Hy guys,

I sent a request toa customer and

they imported as a external request.

But the transport log returned witht this message:

Caught signal 11 SIGSEGV (SEGV_MAPERR)

Address not mapped to object (at 0x0000000000000010)

R3trans[T][0x557604fe1776,0x557604fe1776]

R3trans[T][0x557604fe8604,0x557604fe8604]

R3trans[T][0x557604fe129e,0x557604fe129e]

R3trans[T][0x557604db8544,0x557604db8544]

<signal handler called> [0x7f94d6173c70,0x10c70]

R3trans[T][0x557604e12074,0x557604e12074]

R3trans[T][0x557604da346e,0x557604da346e]

R3trans[T][0x557604dfe548,0x557604dfe548]

libc.so.6[S](__libc_start_main+0xf5)[0x7f94d5dde725,0x20725]

R3trans received signal 11 from operating system.

Does anyone knows the reason of this error ?