We are studying the possibilty of using SRM for complex services procurement. By complex services we mean hierachical structures, where you can have items and lines, that act like "sub-items" of the major service.
In a bid inviation, for instance, a supplier would then bid on the line items, and not on the item itself. The latter would only present the total value of the lines below it.
This is basically what MM offers for service structure.
However, as far as I know, SRM only deals with flat services, which means that such requirement represents major changes in the application, from shopping cart to service confirmation.
Has any of you ever come across a similar issue? If so, how was it handled?
Thanks and Regards,