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Jul 15, 2019 at 05:56 PM

How to configure sms interactions with SAP Digital Interconnect

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Dear All,

We configure the comunication between SAP Marketing On premise 1809 and SAP Digital Interconnect (Aka SAP SMS 365) and its ok for sending sms (outgoing communication) but now we need to receive the interactions like bounces and sms opened.

We have reviewed the documentation:

https://help.sap.com/viewer/eb4404cf3f87458194c0fd1615e2bb69/1809.YMKT/en-US/32528d5605c7d75fe10000000a441470.html?loadlandingpageontopicnotfound=true

But it remains unclear if additional configuration is needed in the provider part and the adapter class. Where this information comes from? is there any documentation on this scenario?, Is there any standard adapter that receives this information in SAP Marketing on premise?.

Thanks in advance,

Regards