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Jul 15, 2019 at 08:24 PM

Time based restriction of communication in SAP Marketing Cloud


Hello Cloud Marketing Experts,.

Is it possible to restrict the communication to customers based on time in SAP Marketing? For example: Customer may choose to say that he doesnt want to be contacted between 10 am to 6pm. Communication Category and Limits do not help store this information. GIGYA too does not store communication preferences this way. It only let us select channels and opt in/opt out capabilities.

May be this can be done via Scores, however is there a more clean approach to this? Please suggest. Any ideas would be appreciated.