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(#2700) cube tag in structure not found

Hi All,

We are getting the below error while creating a model on top of SAC Live/ direct connection to S4HANA (on-prem).

We understand that it is a known issue ( mentioned in the note – 2776539) and already implemented the notes 2776539.

Please help.

On the other side, we have already connected with SAP on this and they have asked us to enable the cookies for [*] by our local IT team but we are also struggling in that as well.

The reason why SAP has suggested this is when we create a model, a pop up comes up as below –

Please suggest.

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3 Answers

  • Best Answer
    Posted on Jul 30, 2019 at 05:53 AM

    Yes. Thanks Mark.

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  • Posted on Jul 17, 2019 at 01:03 PM

    Hi Aditya, I remember this case, could you please make sure you have followed:

    Addition to that the popup blocker can be enabled within the Chrome setting per this path:
    chrome://settings/content/popups, make sure you added "[*.]" there.



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  • Posted on Mar 27, 2020 at 03:25 PM


    You might also have hit a Chrome Browser Desktop Data inconsistency

    Check if You can log in from another desktop with You SAC and SAP User.
    Check if it works with Microsoft Edge on Your Desktop/PC/Laptop
    If the check in with another desktop is ok,
    You run into an Chrome Browser local data inconsistency.

    Reset You Chrome Browser completly ( Reinstall or upgrade wont help !):

    Save Your Chrome Settings, Passwords, Bookmarks,
    synchronize the Chrome Browserwith the Google Chrome ( Browser) account if available

    Clear You Browser History Data completly:
    Go to Chrome / Settings / Extended/Reset settings to origin

    Close Chrome

    Clean up Desktop Chome Directories:

    Hit <Windows> R & Open %localappdata%\Google\Chrome

    Make a security copy of the "Chrome" Directory

    Hit <Winddows> R again and enter cmd


    Enter on the cmd command line:
    rmdir /S /Q ..and pastw in the Path from above, maybe quoted with " ..."

    Restart Chrom and login to SAC and SAP

    Recover Your Chrome Browser, Password, resync,...


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