Failed: NIECONN_REFUSED(-10) in SM59

[former_member284340]

Hi everyone,

Currently, we are creating the connection between SAP Marketing On prem (v 1809) and SAP Digital interconnect (also known SAP SMS 363) to send SMS but we have a connection error.

Configure conection type G in Trx SM59:

We load the certificate:

(https://community.sapdigitalinterconnect.com/t5/Enterprise-Services-Knowledgebase/NEW-SSL-Certificat...) in Tr Strust.

And we activate in Tx SM59:

In the connection test we have the following error:

Reviewing the documentation and doing tests, we think that we are not reaching the SAP DI server.

Do you have any clue how to solve it?

Thanks!

[former_member284340 · Accepted solution]

Hi Mingshi thanks for you response,

We do not need the proxy configuration this time. We created an incident with SAP and then they included our IP in the Whithelist of SAP DI. Also we check the certificate so that it corresponded with the sms mobile services domain. we download the certificate directly from this host: sms-pp.sapmobileservices.com

We went to the information site on the browser options and clicked on certificate and the proceeded to download it, save it and upload it to SAP Marketing in Trs STRUST.

Finally, we achieved the connection.

Regards!

[sankar_27]

make sure to install required certificates into SSL Client , Anonymous PES's

open 443 in the firewall for below targets

notesdownloads.sap.com

documents.support.sap.com

apps.support.sap.com

Thanks, Sankar

[former_member338516]

Usually the SAP Marketing OnPrem sits within a company’s corporate network, while the SAP DigitalInterconnect is outside the company’s corporate network. In order for the SAP Marketing to connect to SAP DigitalInterconnect, the network connection request likely needs to go through firewall.

Suggest you check with the company’s network team whether the outgoing connection is open for the destination (SAP DigitalInterconnect) and port number, or proxy needs to be configured to allow the connection from SAP Marketing to reach DAP DigitalInterconnect.