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Jul 08, 2019 at 08:41 PM

IS-U Water Device / Contract Management regarding limited consumption (not Disconnection)

128 Views Last edit Jul 08, 2019 at 08:42 PM 2 rev

Hello all,

I'm trying to get my head around the Idea to implement some addition in our Utilities module.

We are looking into possibillities to register limitation of consumption volume in SAP ECC IS-U module administratively, with regards to customers who have been identified as having payment issues, yet they are not allowed to be disconnected (by regulation).

In such a case where we can't disconnect the Customer yet we have to limit the throughput of volume, there are all kinds of difficulties we must address, both on the location (physical hardware, device with the right characteristics) as well as in our ERP-System.

So at a medium-to-high level, what would be the Best Practice regarding :

  • Impacted SAP Modules : IS-U Device Management + FI-CA?
  • Impacted or Enhanced SAP-Objects : Equipment (as Device), by adding new Classifications? Installation by adding Custom Inst.Facts? Customer Contracts? MeterReading Process adjustment?
  • Is there any information / SAP-Help / Best Practice regarding such Requirements?
  • Is there any Solution / Business Function that addresses such Requirement?
  • Customizing only, Custom Code (BAdI, FQEVENTS, ...) or both?

As we are in Research Phase, I'm looking for any hint on how to Configure such Requirements, or Solutions that can be provided within the SAP (ERP Utilities) Portfolio.

Thanks in advance

Nic T.