Issued invoice already cleared, no WBS Element linked to the SO, project already completed.

[former_member658225]

Hello,

I would like to get your inputs on how to resolve our current issue in the SAP PS. Sap Version : SAP Gui 750

Scenario: We accidentally issued Two invoice in 2018 without the WBS element from the Sales order. Invoice, payments, bank doc number were already cleared. The project has been completed apparently, we couldn't not run project settlement as the sales account reflected a zero amount. Amounts reflected were only accrual (GL code 7000900) and the actual cost for the delivered items (GL Code 6017700)

1. We tried to cancel the invoice, by reversing the payment side first (FBRA), however it was not working since the banks side were cleared and opening it will cost so much in the company records.

2. We have tried to create a finance invoice (FB70) with WBS element, and another Sales GL account

7008900 (allowed to be used in manual postings) however it was not posted in the sales side/revenue in GR55. We learned that it was not configured in PS and our IT Support couldn't not configured it, they do not disclose the reason. We are not allowed to use sales GL code (7008000) with automatic postings. We tried to request to open the sales GL code 7008000( automatic posting) to be used in manual but our IT support said it was not allowed in the company.

3. We tried to create debit memo instead but still not working. No sales was posted. Revenue calculated is incorrect.

We ask help to our IT support but they couldn't provide us the solution.

Thank you very much for looking into our case and any answers you can provide is highly appreciated!

Best Regards,

M

[kenmelching]

What is the issue with leaving things as they are? It is very difficult to rewrite history in SAP especially if the invoice has already cleared. And it will be impossible if IT is unwilling to modify configuration or accounts.