on 06-21-2019 2:58 PM
If a document is having three-line items with three different cost centers and in the first step it will create the three different work items and send to three approvers. None of them have touched the document then all will reach the deadline, once it reaches the deadline we are obsoleting that work item. Then creating the new user decision step to send those work items to escalation users ideally that step has to trigger only once, but that step is creating how many work items reaches to deadline.
Any help on this is much appreciated.
Thank you,
Shushma
I prefer to stay within the SAP Community lane, so here is some SCN docu about deadline monitoring...
https://wiki.scn.sap.com/wiki/display/ABAP/Deadline+Monitoring
Regards,
Sue
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Hi ,
You can achieve this using dead line monitoring. kindly look at tutorial about dead line monitoring.
With deadline monitoring you can cancel the workflow you can escalate to next level as well.
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Hi Shushma,
Looks like the work items are created dynamically based on the multiline container element which you might have configured the dynamic parallel processing with a multi-line container element.
If you can provide more info about the design of the workflow then it gives more clarity on what can be done to solve the issue.
Regards
Pavan
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