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How Do I Send Attachments to External applications using Web services?

Hi Experts,

I Want to send C4C Customer Attachaments (Image/PDF) to external API(Application)

using Soap Service.

If it is possible then please let me know the Web Service name.

is there any thing like BLOB conversions need to handle or what?

External APIs accepts Binary format.

Can anybody tell me how to achieve this requirement?

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1 Answer

  • Best Answer
    Feb 13, 2017 at 01:00 PM

    Hello Santosh,

    I would suggest you define your own WebService (see documentation at section 8.14) with an element typed as Binary and proceed as described in the docu.

    HTH,
    Horst

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