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Jun 25, 2019 at 12:36 PM

Article Search Case Sensitivity on Article Codes

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Hi,

The article search is case sensitive which makes searching harder than it needs to be from a customer perspective.

For example I have an Article code of

10444/G

The user might search for 10444/g

CCO client will not find the article.

This problem used to also exist with Article descriptions but I see that has been resolved, however the Article Code case sensitivity issue still persists.

If there are customers out there who have the same characters for an Article code but in different cases perhaps an additional setting could be added to the article search dialog screen whereby a field can be set to case sensitive or not.

Would be interested to hear feedback on this.

Thanks.

Martin.