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C4C Notification Recipient

Hi.

I am for developer Kim. Ask for help.

When the schedule is created according to the customer's request, a notification should be sent.

1. VKBURID contains the selected employee value.

2. We created a notification and selected VKBURID for the recipient.

In the C4C workflow rule I generated a notification. However, it is not notified that the ID value created above is entered in the recipient (yellow box). However, employees who choose directly to the employee (red box) will be notified. I need flexible notifications using the recipient. What should I do?

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3 Answers

  • Best Answer
    Posted on Jun 22, 2019 at 09:25 AM

    Hi,

    Yellow box is for recipient determination not for ID od the object. for example in yellow box you determine manager of employee that is updating this BO.

    Br,

    Zoran

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  • Posted on Jun 22, 2019 at 09:44 AM

    As far as I know on this way it is noT possible to dynamically determine emoloyee.

    Br,

    Zoran

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  • Posted on Jun 30, 2019 at 11:25 AM

    I have configured the notifications by importing sales territory information via OVS and by creating one employee ID in BO at the time of storage.

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