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New users in child system not transferring License data in CUA

Hi,

We have new system added to CUA. When a new user is created in child system, the user got synchronized to CUA but license data is not getting copied to CUA for those users, we have to manually copy license data using SCUG.

Can someone please advise how new user creation in child system and its synchronization with CUA works. What could be the issue?

Thanks,

Meh.

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