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SAP Marketing Cloud - Can not use standard Segmentation Profiles

Hello All,

I can not use the standard Segmentation Profils when i want to create a new segmentation model.

If i click on create then i get an error that there ist no segmentation profile available.

It seems so that in the segmentation configuration everything is fine.

Thanks in advance.

BR,

Caro

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6 Answers

  • Best Answer
    Posted on Jun 11, 2019 at 01:53 PM

    Hi Carolin,

    Can any other user access the segmentation profiles?

    Could it be an authorisation issue - check that you have unrestricted access to segmentation in your business role perhaps? Assign SAP_CEC_BC_MKT_CPC_PC (Marketing - Segmentation and Campaign Administration) and change the restrictions to no restriction to see if that helps.

    Thanks,

    Andrew.

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  • Posted on Jun 06, 2019 at 09:40 AM

    Hello Carolin,

    Could you please attach some screenshots to help us understand your scenario?

    Kind Regards,

    Kunal Bansal

    SAP Marketing Cloud, Consultant

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  • Posted on Jun 06, 2019 at 09:45 AM

    segmentation.png (60.6 kB)
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  • Posted on Jun 06, 2019 at 12:27 PM

    For the Segmentation Profile(s) you want to use do you have the checkbox for "Segmentation Models" (SAP_SEG_MODEL) checked in the "Use in Applications" section?

    segmentationprofile.png


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  • Posted on Jun 11, 2019 at 07:59 AM

    Tanks for the hint but the checkbox is already activated.

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  • Posted on Jun 11, 2019 at 08:19 AM

    Are there any other settings that i have to do?

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