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Crystal Reports 2016 question

Hello,

I am running Crystal Reports 2016 and Windows 10( new install of both) . When I try to open reports some open and some don't. I have noticed that anything with a parameter prompt does not open. The report opens in Designer View but Refresh does not fill in the data. I am not sure what is happening. Any help would be much appreciated. Thank you

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7 Answers

  • Jun 05 at 08:42 PM

    Is this fresh installation?

    Check

    C:\Program Files (x86)\SAP BusinessObjects\InstallData\logs\2019......\ErrorsAndWarnings.log

    to see if you have dll failed to register errors.
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    • Hi,

      Brand new installation of both Crystal and Windows 10

      Getting these errors under latest folder:

      14:10:23.401 Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\ParameterDesigner.dll failed to register
      14:10:28.983 Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\pageobjectmodel.dll failed to register
      14:10:39.516 Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\vle.dll failed to register
      14:10:40.144 Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\reportrenderer.dll failed to register
      14:10:56.610 Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\CRAnalyzer.dll failed to register
      14:12:10.138 Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\RepositoryExplorer.dll failed to register

      Thank you,


      Kevin

  • Jun 05 at 09:12 PM

    Are you just opening .rpt files from Crystal or are you connecting to BusinessObjects or Crystal Reports Server to open reports?

    -Dell

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  • Jun 05 at 09:52 PM

    That is what I thought. Please review:

    2795448 - Crystal Reports installation finished with dll registration errors
    https://apps.support.sap.com/sap/support/knowledge/public/en/2795448

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    • Do you happen to know if there is a way to run Crystal Reports 2016 and Crystal Reports X1 R2.Net on same machine. I think that is what is causing the problem. We need both as one is used in an app and the other of course for Creating and modifying Crystal Reports.

      Thank you

  • Jun 07 at 04:59 PM

    Thank you, we never had a problem installing XI R2 and CR 2016 side by side. It is supported configuration. I will try to reproduce the issue.

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  • Jun 07 at 06:40 PM

    what happens if you manually try to register those dll's using:

    regsvr32.exe C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\ParameterDesigner.dll

    And do the rest.

    That KBA is actually wrong, we support side by side install and if it's a bug it should be fixed.

    If it fails to resgister then likely missing a dependency

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  • Jun 07 at 10:40 PM

    Kevin,

    Can you copy your Environment Variable PATH here?

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  • Jun 11 at 01:52 PM

    Hi,

    The path is C:Users\Administrator\AppData\Local\Microsoft\WindowsApps:

    Hopefully this is what you are looking for. Just realized that I didn't mention that I have to run Crystal Reports in Compatibility Mode- Win 8 for it to work.

    Thank you.

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