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Jun 07, 2019 at 10:04 PM

Are SCC Service Channels for SCP HANA Trial accounts still supported (401 Unauthorized)?

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Hi Everyone,

Does anyone happen to know if SCC service channels to an SCP HANA trial DB are no longer supported?

I am seeing "Service channel could not be opened" whenever I try to reactivate a service channel I had set up (previously successfully) in Cloud Connector:

In checking ljs_trace.log, I found the below, indicating HTTP 401: Unauthorized:

The SCP subaccount configuration itself within Cloud Connector seems to be connecting fine; the issue only occurs when activating the service channel.

I have tried:

  • Deleting and re-creating the service channel
  • Deleting and re-creating the HANA DB in SCP
  • Removing and re-configuring the trial subaccount in SCC
  • Completely removing SCC and installing the most recent version (2.12.0.1)
  • Creating a new SCP trial account and new HANA DB, and configuring SCC with the new subaccount and service channel.

I have not found anywhere within SCP or the HANA instance where I can research why the 401 is being returned.

Is anyone else seeing a change in behavior for their SCP trial account service channels?

Thanks kindly,

Don Clickner

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