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Jun 07, 2019 at 10:04 PM

Are SCC Service Channels for SCP HANA Trial accounts still supported (401 Unauthorized)?


Hi Everyone,

Does anyone happen to know if SCC service channels to an SCP HANA trial DB are no longer supported?

I am seeing "Service channel could not be opened" whenever I try to reactivate a service channel I had set up (previously successfully) in Cloud Connector:

In checking ljs_trace.log, I found the below, indicating HTTP 401: Unauthorized:

The SCP subaccount configuration itself within Cloud Connector seems to be connecting fine; the issue only occurs when activating the service channel.

I have tried:

  • Deleting and re-creating the service channel
  • Deleting and re-creating the HANA DB in SCP
  • Removing and re-configuring the trial subaccount in SCC
  • Completely removing SCC and installing the most recent version (
  • Creating a new SCP trial account and new HANA DB, and configuring SCC with the new subaccount and service channel.

I have not found anywhere within SCP or the HANA instance where I can research why the 401 is being returned.

Is anyone else seeing a change in behavior for their SCP trial account service channels?

Thanks kindly,

Don Clickner


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