Socket Timeout Getting While doing create Entity (SAP Cloud Platform SDK for Android)

[former_member605507]

Hi Team,

We are unable get response from HCPMS. We are getting error like "Caused by: java.net.SocketTimeoutException: timeout". This issue will happen rare case. We increased Timeout (ms) : 240000 ms in HCPMS. But SAP side entity created.Please help to us.

find below code snippet:

provider.createEntityAsync(entity,success,failure);

Find below full error message in Debug mode: com.sap.cloud.mobile.odata.http.HttpException: https://xxxxxxxxxx.hana.ondemand.com; Caused by: com.sap.cloud.mobile.odata.core.RuntimeIOException; Caused by: java.net.SocketTimeoutException: timeout; Caused by: java.net.SocketException: socket is closed

Regards

Ramakrishna. Amathi

[nick_zhang2]

Hi Ramakrishna. Amathi,

Do you have further information, step to step instructions how to reproduce the error?

Which odata provider are you using? Online provider or offline provider?

Maybe you can open a ticket for it.

Best regards,

Nick

[michele-dc]

Hi Team,

Any idea about SocketTimeoutException?. Please help us.

Regards

Michele De Crescenzo

[david_brandow]

You'd need to get logs from a variety of sources. Keep in mind the cause of the timeout could be happening almost anywhere - in the backend, in a firewall, in a load balancer, on the client… What you'll want is logs from as many of those places as you can, and hopefully that will lead you to the root cause.

[former_member605507]

Hi Team,

Any idea about SocketTimeoutException. Please help to us.

Regards

Ramakrishna.Amathi

[former_member605507]

Hi Team,

Please update.

Regards

Ramakrishna.Amathi

[former_member605507]

Hi Nick,

I am using Online provider.

Please find below steps:

1) Open Online store. Find below code snippet.

String serviceUrl = configurationData.getServiceUrl();
providerUploadOnline = new OnlineODataProvider("ESPMContainer", serviceUrl + Config.getDestinationUpload());
providerUploadOnline.getNetworkOptions().setHttpHandler(new OKHttpHandler(ClientProvider.get()));
providerUploadOnline.getServiceOptions().setCheckVersion(false);
providerUploadOnline.getServiceOptions().setRequiresType(true);
providerUploadOnline.getServiceOptions().setCacheMetadata(false);
uploadContainerOnline = new OfflineUploadContainer(providerUploadOnline);

2) Make entity using set properties

3) Create entity asynchronous. Find below code snippet.

uploadContainerOnline.createEntityAsync(entity,success,failure);

Regards

Ramakrishna. Amathi