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Unable to create new crystal report OR modify an existing report in SAP BO 4.2 SP3


I got opportunity to work on SAP BO Admin module as i have basis understating on that. We are using SAP BO 4.2 version SP3. There is a requirement to create user for Crystal Report Developer.

So , I have created a test user (for testing purpose) and given "Full Control" access on 'Crystal Report Configuration' under Applications in CMC. Even though I am getting below error:

"The data source is invalid: 'Unable to retrieve the datasource configuration : java.lang.NullPointerException: while trying to invoke the method com.crystaldecisions.enterprise.ocaframework.IProxyHandler.invoke(java.lang.reflect.Method, java.lang.Object[], java.util.Map) of a null object loaded from field of an object loaded from local variable 'this''. Please contact the maintainer of the data source to solve the problem.

But i am able to do all activities on Crystal Report Enterprise, If i login with Admin credentials.

I have given Full Control access on Folders, Connections, Universes, BI Launch Pad, Web Intelligence, and Crystal Report Configuration on TEST user.

Please let me know if a I am missing anything and Help me on this.

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2 Answers

  • Posted on Jun 06, 2019 at 02:51 PM

    Is the version of Crystal for Enterprise that you're using exactly the same (service pack and patch) as your BI Platform?


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  • Posted on Jun 06, 2019 at 03:11 PM

    what datasource is being used by this report and how can difference in users apply to it ? - answer to this question will most likely solve your problem.

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