Not recieving work status emails

[former_member409271]

Good day,

We are currently on BPC 10.1 for Microsoft.

We were receiving notification emails when changing work status, however we are receiving the below message recently:

The server rejected the sender address. The server response was: 530 5.7.1 Client was not authenticated.

Please assist.

[former_member186338]

I will assist only real people, not anonymous "IT Dept"!

[former_member409271 · Accepted solution]

Hello David,

thanks for the feedback.

The mail gets sent from BPC when we change the work status. We were receiving notifications emails until recently. Please see below

Thanks for the assistance


Regards,

Shadrach

[david_liu1 · Accepted solution]

Hi Shadrach,

The issue here is 530 5.7.1 Client was not authenticated which is coming back to SAPconnect (ICM) from the mail server stating that anonymous sending of emails is not enabled. You will have to contact your mail administrator to enable your mail server to accept mails from this system/client.

Regards,

David

[david_liu1]

Hello,

The " 530 5.7.1 Client was not authenticated " message came from the mail server.

You need to contact your mail server administrator why they sent it to the SAP side.

REgards,

David

[former_member409271]

Hello David,

thanks for the feedback.

The mail gets sent from BPC when we change the work status. We were receiving notifications emails until recently. Please see attached.
Thanks for the assistance

Regards,

Shadrach

[former_member409271]

Hi Vadim,

apologies, was rushing through the mail before my meeting.

your assistance will be highly appreciated.

Regards,

Shadrach

[former_member186338]

Then, please change name to the real one!