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Not recieving work status emails

Good day,

We are currently on BPC 10.1 for Microsoft.


We were receiving notification emails when changing work status, however we are receiving the below message recently:

The server rejected the sender address. The server response was: 530 5.7.1 Client was not authenticated.

Please assist.

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3 Answers

  • Best Answer
    Posted on Jun 04, 2019 at 12:29 PM
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    Hello David,

    thanks for the feedback.

    The mail gets sent from BPC when we change the work status. We were receiving notifications emails until recently. Please see below


    Thanks for the assistance


    Regards,

    Shadrach


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    • Hi Shadrach,

      The issue here is 530 5.7.1 Client was not authenticated which is coming back to SAPconnect (ICM) from the mail server stating that anonymous sending of emails is not enabled. You will have to contact your mail administrator to enable your mail server to accept mails from this system/client.

      Regards,

      David

  • Posted on Jun 03, 2019 at 11:30 AM

    Hi Vadim,

    apologies, was rushing through the mail before my meeting.

    your assistance will be highly appreciated.

    Regards,

    Shadrach

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  • Posted on Jun 04, 2019 at 12:18 AM

    Hello,

    The " 530 5.7.1 Client was not authenticated " message came from the mail server.

    You need to contact your mail server administrator why they sent it to the SAP side.

    REgards,

    David

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