Skip to Content
0
May 31, 2019 at 01:39 PM

Problem with Mobile Services

924 Views Last edit May 21, 2020 at 03:02 PM 2 rev

I have been working on converting my projects into simple mobile apps for an Android device. Originally, I had perfect capabilities through the mobile service, and I was able to enable mobile packaging and build with mobile packaging on a couple of my applications. However, today I reloaded my page, and now I have no access to any mobile capabilities. When launching the Web IDE page, it comes up with a message that reads, "Hide the Mobile submenus because the Mobile Services seem not enabled." I have attached a screenshot of this along with the console printout with the error. (Console printout reads: "The "mobileservices" destination is not found in your SCP account cockpit. Hide the Mobile submenus. Failed to obtain Mobile Service info: 404).

I have been troubleshooting for a while now and have tried many things including: Double-checking to make sure mobile services is enabled (I enabled it over a week ago, and it cannot be disabled/re enabled), closing and switching browsers, shutting off the computer, changing my hybrid application toolkit settings, deleting applications that may be too large, and scouring the web for similar problems. I am not sure where to go from here and would greatly appreciate any suggestions as to how to fix this. Thanks for your time

Attachments