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May 22, 2019 at 12:46 PM

Screen Painter connection problem above SAP GUI version 7.40 Patch 5

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One of our customer has Kernel 7.22, SAP_BASIS 702. We are connecting with saprouter. We can open screen painter with SAP GUI 7.40 Patch 5, but we cannot open with 7.40 Patch 8 or 7.50 (some times it can be open) / 7.60 (newer). I check GUI trace log, it is giving error about RFC "no service name in argument list".

Also EU_SCRP_WN32 RFC connection test fail in SM59. I checked SAP Note 101971 solutions but configurations look like correct. Is there any opinion for this problem?

Error 7.60 Patch 1 trace:

Command line     = C:\Program Files (x86)\SAP\FrontEnd\SAPgui\gneux /H/X.X.X.X/W/pass/H/X.X.XX.X sapgw00 44526513 IDX=13 3804604 
Process Id       = 12328 (0x3028)
Program name     = gneux
User name        = user
SAP system name  = <undefined>
Local host name  = <undefined>
Exec directory   = C:\Program Files (x86)\SAP\FrontEnd\SAPgui\
Data directory   = C:\Program Files (x86)\SAP\FrontEnd\SAPgui\dat\
Temp directory   = C:\Users\user\AppData\Local\Temp\
Home directory   = .\
System language  = <undefined>
Data file        = <undefined>
Log file         = C:\Users\Mustafa\AppData\Local\SAP\SAP GUI\Traces\dev_eusp12328
Comm log file    = <undefined>
Mem log file     = <undefined>
Res log file     = <undefined>
Timeout = 60 min
ERROR in RFCMgr_accept: not accepted
RFCMgr_handleRfcError: key =     RFC_COMMUNICATION_FAILURE
RFCMgr_handleRfcError: status =  1
RFCMgr_handleRfcError: message = 
LOCATION    CPIC (TCP/IP) on local host mkysoft
ERROR       no service name in argument list
TIME        Wed May 22 15:26:06 2019
RELEASE     753
COMPONENT   CPIC (TCP/IP)
VERSION     3
RC          489
MODULE      D:/depot/bas/753_REL/src/krn/si/cpic/r3cpic.c
LINE        5793
COUNTER     1
ERROR in main: initing communication with Abap
ERROR in my_exit: exit value = 4

Success 7.40 Patch 5 trace:

Command line     = C:\Program Files (x86)\SAP\FrontEnd\SAPgui\gneux /H/X.X.X.X/W/pass/H/X.X.XX.X sapgw00 42546186 IDX=9 394952 
Process Id       = 6176 (0x1820)
Program name     = gneux
User name        = user
SAP system name  = <undefined>
Local host name  = <undefined>
Exec directory   = C:\Program Files (x86)\SAP\FrontEnd\SAPgui\
Data directory   = C:\Program Files (x86)\SAP\FrontEnd\SAPgui\dat\
Temp directory   = C:\Users\MUSTAF~1.YIL\AppData\Local\Temp\2\
Home directory   = .\
System language  = <undefined>
Data file        = <undefined>
Log file         = C:\Users\user\AppData\Local\SAP\SAP GUI\Traces\dev_eusp6176
Comm log file    = <undefined>
Mem log file     = <undefined>
Res log file     = <undefined>
Timeout = 60 min
Codepage changed from 4110 to 1614
ERROR in RFCMgr_handleCall: unknown function RFC_PING
ERROR in main: initing communication with Abap
ERROR in my_exit: exit value = 4