Right Click does not work & Objects Greyed out for T-Codes launched from FIORI Launchpad

[Karthik_Gali]

Dear Community,

Ours is a HUB deployment, and we are launching the backend system T-codes from the FIORI Launchpad. Here, for some reasons the right click does not work and also few objects are greyed out for selection. This issue is occurring only when this T-Code(WebGUI) is being launched from the FIORI LPD and not from GUI.

The T-Code is PIQ_ACSTRUC which is similar to PPOCE. We are also using the PPOCE T-code from the Launchpad and it works fine.

Am I missing something here? What do I need to check ?

Thanks for your time!

Regards,

Karthik

[gill367]

Could you please check in the developer tools console for any errors.

[Karthik_Gali]

@sarbjeet.singh Hi Sarbjeet, Thanks for the reply! The console looks as follows :

I am not sure whether the above errors are the cause of this issue, as I already said, there are other similar apps like PPOME,PPOCE which are working fine.

The URL masked in the above picture is the external domain name used for the Backend system and not the actual internal address of the system.

We did not come across this issue in the Embedded deployment.

Thanks for your time!

[gill367]

Have tried launching the webgui directly using the url (instead of inside FLP) and checked the behavior there?

[Karthik_Gali]

If I understood correctly, you have asked to test the T-Code directly from the backend using WEBGUI right? If yes, I have opened the T-code from SICF service: WebGUI directly in the backend system.

Result: The issue (greyed out) still exists.

Or did i understood it incorrectly ?

[Karthik_Gali · Accepted solution]

The following solutions by SAP helped to resolve this issue.

1) Use the patch level from SAP Note 2773326 (ITS: Tree control: Item context menu request not triggered in case of disabled node selection) or higher.

2 )You can also apply the latest sapwebgui package, instead of the disp+work package, by following KBA 2221289 .

[laurent_burtaire]

Hello Sarjeet,

each Fiori tile you launch from the lanchpad should start with https://<domain>/sap/bc/ui5_ui5/ui2/

Why do you have the ICF service /sap/bc/apc/webgui_services?

Is it the same for your other Tiles launching a SAP GUI transaction?

Regards.

Laurent.

[Karthik_Gali]

Hi Laurent,

I have been working with the other GUI T-Codes from Launchpad they all work fine with the ICF service /sap/bc/apc/webgui_services being 'INACTIVE'.

Later in one of the SAP HELP document, I have found that the activation of ICF service '/sap/bc/apc/webgui_services ' is a prerequisite to launch the GUI T-Codes from FIORI LPD. Therefore, I tried to activate it, to check whether the issue is due to this inactive state of this service, however, the issue still exists.

Moreover, the error in the console related to this service is there before and after the activation of ICF service :/sap/bc/apc/webgui_services.

Regards,

Karthik

[laurent_burtaire]

Hello,

we launch SAP GUI transactions through Tiles in the Fiori Launchpad and we do not need to activate ICF service /sap/bc/apc/webgui_services.

As your are in a Hub scenario with your Gateway, maybe role assigned to user in the Gateway is missing authorizations for the transaction (even if it should not be the case as authorizations should be the ones in the backend system, not in the front-end).

Regards.

Laurent.

[Karthik_Gali]

As you already said, the T-Code which has this issue(greyed out) belongs to the software component(IS-PS-CA) installed in the backend system, and this T-Code does not exist in the Front End system(Gateway) unlike the other T-Codes I mentioned (PPOCE,PPOME), which exist in both FES & BES, but the system alias launches the T-Codes from BES .

However, I have been testing with the user with SAP_ALL authorizations.

I will try to modify the roles and maintain the dummy T-Codes and test it.