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Customer is not able to place online order

Hello,

The customer is not able to place online orders, he encounters an error message related to the tour partner and can not place orders.

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2 Answers

  • Hi Amanda,

    Error may be due to various reason such as authorization issue, credit block, Hence please provide the exact error with message no.

    Regards

    Bijaya

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    • Hi Bijaya,

      I just have a screen capture from the customer stating the error message. I will attach the screen capture here, it is in French though.

  • Hi Amanda Hely,

    Have you got any error or any authorisation problem?

    Regards

    Mahe

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