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unable to activate cat schema

Good day,

I am activating an sap solution manager incident management standard categorization schema.However for some reasons it not activating only on the production system.

Please advise what might be the issue.

Attached are some of the screenshots.

schema-1.jpg (16.3 kB)
schema-2.jpg (30.1 kB)
schema-3.jpg (73.6 kB)
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2 Answers

  • Feb 14, 2017 at 07:42 AM

    Hi Tebogo Modise

    SAP doesn't recommend to use standard transaction type so I assume you might have created a custom transaction type Z* or Y*. In that case the multi level categorization you need to activate it only for your Z* or Y* transaction type instead of standard one's.

    you need to create a new Z* MLC as well copy of standard above... and then assign this Z* MLC to your Z* or Y* transaction type.

    Please check below wiki for detailed steps about the same (Section 5)

    https://wiki.scn.sap.com/wiki/display/SAPITSM/Multilevel+Categorization

    Thanks

    Prakhar

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  • Feb 17, 2017 at 01:32 PM

    Hi Tebogo Modise

    Is this resolved now?

    Thanks

    Prakhar

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