ABAP User Groups are not Populating in Create/Modify TASK after IDM 7.2 SP10 upgrade

[former_member608272]

We are facing one issue after the IDM 7.2 SP10 upgrade is that the ABAP user group values are not populating in the UI while I try to create/Modify user. The groups are available in DB table mxi_AttrValueHelp, also the settings in the attribute MX_ADMIN_UNIT looks fine. Also if we manually add any user group value in UI for the user it correctly reflects in the ABAP systems.

In PROD system which is on SP08, its working fine and have the same settings.

Is there anything related to upgrade.

[alexanderbrietz]

Hi Arijit,

I think I saw this problem as well in an IDM 7.2 implementation. IIRC the usage of attrvaluehelp has changed between SPs here. Please try to specify an SQL query to get the parameters from the table and check whether this is working for your case. Also please try to switch MSKEY and VALUE the way round... sounds funny but I think it helped in the case I have in mind.

Best regards,

Alex

[former_member608272]

Hi Alex,

Yes, I guess this is a bug related to the SPs as the table name and user category was maintained in the main attribute definitions.

So I did some hit and trial and maintained the values in UI TASK directly it was working. Then I again I changed the settings as initial like maintained the value in the main attribute definitions and removing from UI TASK, it was still working. So I guess its bug in the SP.

Also I tried with SQL query it was working fine.

Thanks a Lot.

Br

Arijit Dey

[former_member2987]

Please double check that the attributes are enabled and the jobs have dispatchers assigned (and running)

Do you see any errors in the job log?