on 04-23-2019 11:06 AM
Taking a class through open.sap.com and had to setup an account on cloudplatform.sap.com. When I tried to start my free trial there was a prompt to verify my phone number and that I would receive a code via text. When I did not receive the code I selected the option for a new code in which I was informed that I exceeded 5 attempts and would need to contact my system administrator. We are not currently a customer of SAP so the system administrator would not be able to assist me. I have contacted numerous SAP phone numbers asking how to resolve this and was directed to state the issue here in the forum. One representative said this was a glitch but that does not assist me in gaining access so that I could complete the SAP course.
Hi Chuck, hi Fred,
Really sorry to hear you were having issues setting up a trial account. If you still have not received the code, please send an email to sso@sap.com stating your account ID, e-mail address and phone number. They will be able to help you get set up.
Thanks,
Ceci
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