Skip to Content

How to migrate/import large attachments into C4C?

Hello all,

We are migrating legacy service requests (tickets) into C4C. These have large attachments (up to 200 MB). Data workbench currently supports files only up to 10 MB.

Have any of you tried anything else to load such attachments?

thanks

Mahesh

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

2 Answers

  • Best Answer
    May 03 at 01:20 PM

    Hello Mahesh,

    The C4C has a constraint for size limit of attachments. We always recommend the usage of the attachments section of the business objects to store simple files (such as small images and some document files). For larger attachments, it is highly recommended to use an external storage system and store the respective URL in C4C.

    The storage constraints of the system are covered in the following KBA:

    2562017 - Size Limit For Attachments In C4C

    Kind regards,

    Leonardo

    Support Consultant | SAP Product Support

    Community:

    SAP Business ByDesign: https://www.sap.com/community/topics/business-bydesign.html

    SAP Cloud for Customer: https://www.sap.com/community/topics/cloud-for-customer.html

    Add comment
    10|10000 characters needed characters exceeded

  • May 03 at 03:28 PM

    Thanks Leonardo. I have seen this note already before posting this and was wondering if any customers did any other creative thing.

    Add comment
    10|10000 characters needed characters exceeded