Hi Experts,
Recently we deployed the SAP note of RTE (4.8 tinyMCE) to upgrade our Interaction center email text editor. Following SAP notes:
Then only we realized it is not possible to highlight to copy the email content when reading the email in display mode. We can only highlight/select the email content after clicking reply/reply all/forward button
Does anyone having this scenario and configured the editor to be able to highlight and copy?
Regards
Zen Foo