PI application system level activities to avoid sudden unusual behaviour/downtime

[ramu_g4]

Hi Experts,

We are working on PI 7.4 dual stack & faced unusual behavior like slow processing of messages & channels were not responding. To resolve this Basis team tried to restart the nodes where the nodes were not changing from "Starting apps" status. Finally Server/network team restarted whole server 2 times then issue is resolved. But server team is working on Root Cause Analysis.

Can you please guide us on proactive measures or steps that can be taken to avoid this type of issues to happen.

Thanks,

Ramu.

[Sriram2009]

Hi Ramu.

Simply enable the alert ,Kindly refer the Component-Based Message Alerting refer the SAP help portal link

https://help.sap.com/saphelp_nw73ehp1/helpdata/en/2c/f0a3d4540c4c9a9af65139801ef826/content.htm?no_c...

Regards

SS