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Why the cost rate of material in service type cannot be zero in SAP ByDesign?

Dear Experts,

I have a service type material with zero cost rate. When I created Sales Order with this zero cost service type material, the warning pops up saying the valuation of the product cannot be zero. May I know why and how I can fix it?

Thank you very much.

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  • Hi Michelle,

    can you please clarify the scenario exactly?

    In SAP ByDesign the product types Material or Service or Entitlement are available. There are no services of type material or materials of type service.

    What is the product type in the product's master data?

    What is the item type of the product in the sales order?

    Please also confirm the scenario? Are you selling from stock or within a customer project?

    Are there more than one company involved?

    Thanks and kind regards,


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