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Unable to Open session with Admin account in Information Design Tool in 4.2 SP 6 Patch 3

Hi there,

I am trying to open session in Information Design Tool with my administartor account and it is given me an error

Communication error occurred when trying to connect to server Myserver name:6400 (FWM01009)

and I can access My CMC and BI Launchpad and also I am not able to Login in Webi rich Client with the same account.

My SAP BO Environment is $.2 SP 6 Patch 3.

Please advice.

Thanks in advance

Mayank,

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7 Answers

  • Best Answer
    Apr 26 at 08:52 AM

    issue resolved by assiging a fix request port to CMS, IFRS, OFRS, WACS on both nodes.

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  • Apr 22 at 06:25 PM

    Hi Mayank,

    You will need more than just 6400 to fix this issue. CMS, IFRS and OFRS processes are involved and they all have request ports as well. The firewall considerations for BI platform are well documented in the Admin guide. You can also access support portal and search for 'firewall considerations' or over google search.

    For this issue, the following SAP kbase shows what ports to use for IDT to work properly when facing this error - 1984483

    here is a master kba for working with BI platform with firewalls 2276646

    Regards,
    Shiva

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    • I am able to access the other CMS and All the required ports are open that are required to communicate.

      I would like to tell you that my CMS is on UNIX environment.

      And i am able to ping the IP address and I have made host entry in host file kept under path

      C:\Windows\system32\Drivers\host

  • Apr 18 at 07:17 AM

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  • Apr 18 at 11:36 AM

    Please talk to your BO and Network admins , so they can address communication thru firewalls or name resolution issue you are having.

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  • Apr 22 at 07:23 AM

    Below is the details sent to me from the network guys.

    Is there something missing.

    All internal resources have access to lboxua0* port 6400

    Please find the attached screenshots.capture.png


    capture.png (51.8 kB)
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  • Apr 23 at 02:19 PM

    use the host name instead of ip to logon

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  • Apr 24 at 06:46 AM

    I have created a host entry but still i am getting error.

    Is it right way to create an entry?Pls verify.123.png


    123.png (38.7 kB)
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