Process Receivables Fiori app open invoices

[former_member219461]

Hi Everyone,

We have a requirement in our client and looking for your valuable inputs.

Subject: Process Receivables Fiori app is showing open invoices under ship-to/sold-to as well as under Payer.

System: SAP S/4 HANA 1709 FPS02

Background: Order is created where it has BP ‘X’ as Sold-to/Ship-to and ‘Y’ as Payer. We have processed this order and created invoice. The invoice number is ‘1234567890’. Now, we have partial payment (Document number 9876543210) on Payer ‘Y’ against invoice ‘1234567890’. Both the items are open in system.

When we check FBL5n. This is how it looks.

Customer Y (Payer) – Open items

RV invoice – 1234567890 - $100

DY Payment – 9876543210 - $10

Customer X (Sold-to/Ship-to) – No entries

However, in Process Receivables App – This is how it looks.

Customer Y (Payer) – Open items

RV invoice – 1234567890 – Outstanding amount is $90 (This is correct, Process receivables take payment reference and shows the net open amount as outstanding amount)

Customer X (Sold-to/Ship-to) –

RV invoice – 1234567890 – Outstanding amount is $100

Question:

Why do we have invoice being populated under Customer X in process receivables fiori app when it is not there in FBL5n. As per my understanding, This should not come in process receivable as well. It is confusing for client team to have open invoice populated at two places and both of them showing different outstanding amount.

Please let me know there is any settings/configurations missing which is causing this.

Regards,
Sanket Sachde