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SAP Logon Balance error 88

I am currently using SAP 7.40 and when I user tries to logon to SAP the user gets an error message stating that Logon balancing error 88: Could not connect to message server (rc=9) Do you want to see detained error information. I wanted to know has anyone ran into this problem using 7.40 I have a screenshot below. I really need some assistance. thank you.

44kza.png (254.3 kB)
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