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SAP cloud for customer

Hello,

how can i create a user with service agent role (service cloud) ?

Each time i create a user a technical user is created instead of a service agent . so i have access to the back-end and i do not have access to the front-end .

Any help ?

Many thanks

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1 Answer

  • Best Answer
    Apr 13 at 10:08 PM

    Hello Sondes,

    You will need to follow some specific steps to create the user.

    The following guide should assist you :)

    https://archive.sap.com/documents/docs/DOC-62709

    Best Regards

    Gabriel Brage

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