on 04-09-2019 8:53 AM
Hi experts,
Is somehow possible to delete interest?
For example, I have contact with interest in English, but when I delete interest English in Manage Interests App I still see in contact's profile Englis as his interest.
KR,
Valentina
Hi Valentina,
that's correct. We have to differentiate between master data (e.g. the interest "photography") and the assignment of interests to interactions (e.g. assigning the interest "photography" to the interaction "click through").
In the "manage interests" app you are only creating/deleting the interests, but not deleting the assignment. To do this, you would have to update the interactions.
An example is shown in the product documentation for the Interactions API, section "Update Interaction 1 Root and Sub-Node Product via BATCH Request": https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/1902.500/en-US/b16a5be0aa124056af391fb8...
Please mark your question as answered, if my comment helped.
Best regards,
Tim
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