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SAP NetWeaver AS ABAP HANA SP10 [Developer Edition] - no connection to RDP

as2019
Explorer
0 Kudos

Hello again,

I have been working on the SAP Netweaver ABAP HANA SP10 Developer Edition on Remote Desktop for a whole month now and connection went every time OK.

Since yesterday evening (04.04.2019) I cannot connect to RDP. Are the systems not available?

How and when can I connect again?

Thank you, Ann

Accepted Solutions (1)

Accepted Solutions (1)

stanimir_eisner
Employee
Employee
0 Kudos

Hello,

The solution instances delivered via SAP CAL are customer manged. Hence SAP does not offer SLA for availability. In this situation you can try to investigate and fix the problem by yourself or you can create a new fresh instance.

One of the troubleshooting hints is to check if you can connect to the RDP port. Try "telnet <IP address> 3389".

Best regards,

Stanimir

Answers (1)

Answers (1)

as2019
Explorer
0 Kudos

hello, thx for your feedback,

in the meantime i could connect to RDP, the problem I think was I extended my usage limit on AWS.

now I try to connect to HANA DB on the RDP but the connection data in the getting started user guide do not fit, i will continue searching,

thx a lot for your feedback,

ann