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Script error in Crystal reports when using Calender button

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I have a crystal report pulling data from a SQL database.

The report has parameters of date, which the user can click the calendar button to enter the date. However, when they do so, this is now showing:

"an error has occurred in the script on this page"

Line 80
Char 1
ERROR "Could not complete the operation due to error 8150002e"
Code 0
URL "file:///C:/users/{USERNAME}/AppData/Local?temp?prompting1.html"

They can run the report by typing in the date manually, so it isn't an issue with the report itself.

I have tried replacing their "Prompting" folder with my own (which works) but this hasn't solved the issue.

I haven't been able to find the same error code on this site. Does anyone have an idea what this error is please?

Accepted Solutions (0)

Answers (2)

Answers (2)

Sounds like a permission issue, try running Fiddler and see what's failing when the prompt is clicked.

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Thank you for your suggestions.

This is on a client's pc, so unable to install other software.

They said the issue has only occurred since they had Google Chrome installed, but their default web browser is still set to IE. I have checked their internet security settings for "Disable Script debugging" to be ticked, but this hasn't fixed the issue.

You mention a permissions issue, could it be permissions to the Appdata folder? Or do you mean somewhere else?

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Looks like Chrome changed some basic feature.

Uninstall Chrome and see if it fixes it.

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I cannot alter their software and they require Chrome for other business use.

I have Chrome on my PC and this runs fine for me, as it does for their colleagues, so I wouldn't have though Chrome is the issue.

Weirdly, I had this exact error message on my own PC the other day, but it went away on it's own before I could diagnose it.