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C4C publish_pages Facebook permission

Good afternoon, experts!

From August 1, 2018 Facebook has introduced strict application integration rules.

Under these rules, and the integration of C4C.

Are there any recommendations from SAP about passing permissions on the Facebook side for API 'publish_pages'? Namely description, test script and screencast

Thankful for any feedback

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3 Answers

  • Apr 02 at 01:11 AM

    Hi Andrey,

    Please fill the below mentioned detailed step-by-step procedure for publish_pages, read_pagemailboxes and manage_pages:

    Under web, Share steps from C4C showing login to C4C, how to create a channel in administration WoC and authenticate

    Under screencast, Upload Video recording from C4C showing login to C4C, how to create a channel in administration WoC and authenticate

    Regards,
    Sandeep

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    • Hi there,

      Please advise if you have a solution to the issue mentioned above. I am also experiencing the same issue.

      All my requests for reveiw are being returned as "Not approved" with the same reason supplied.

      I am unable to show how the app will be used in my screencast because I am unable to complete the Channel creation process without the App review being approved.

      Kindly assist.

      Regards

      Brandon

  • Jul 18 at 07:16 AM

    Hi Brandon Shirto,

    You have to pass the Facebook App review for the required permissions before you can set the App to live.

    1. manage_pages, Publish_pages, page_messaging ( for facebook messenger message process)

    You might wonder when I didn’t get the required permissions, how can I set up the integration, and prove to the reviewer about how the integration uses the permissions. In fact, when the app is in development mode, apps are automatically approved for all login permissions, features, and product-specific features. You can test your integration with C4S, prepare screencast and submit it for review before you get the approval. When you get the permissions, you can then set the App to Live mode for productive usage.

    I’m going through the App review myself, throug this way, I have acquired two permissions, when I get all the necessary permissions, I’ll publish a blog as a reference.

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    • Hello, Wendy!
      I have all permissions from FB side ( screen here https://i.imgur.com/0WK5QpK.png ).
      But in Live mode from FB App in C4C have next error :
      403 :message#Application request limit reached#type#"OAuthException","is_transient"false,"code"4,"error_subcode"1349193,"error_user_title""Exceeded asset access limit","error_user_msg""You h'
      https://i.imgur.com/6ixvnzS.png this limit is normal.

      In dev mode integration work good.
      Maybe you have some idea what I must do?
      thanks!


  • Jul 22 at 09:20 AM

    Hello All,

    Please refer the latest blog published by SAP Product team. It might help you in submitting app for review.

    https://blogs.sap.com/2019/07/19/facebook-page-and-sap-cloud-for-service-integration-requires-facebook-app-review/

    Regards,
    Sandeep

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