S_alr_87012182 _ Customer Change Display

[former_member606742]

Hello Friends,

I am looking for a report for Customer Master changes display.

I know that we can check these changes through S_alr_87012182 or OV51.

However, when I modify the customer master (lets say Bank Key), the new value is created and the old value is deleted.

I need a report which shows the new value as Modified and the report should show the changes like (from XXX to YYY).

Please note that I know that we can check the changes for individual customer in Customer Master (Environment---> Field Changes/ Account Changes).

Please suggest if there is a standard SAP solution available or if we need to develop a customized report.

Thank you in advance.

Regards

Saurabh Bhardwaj

[Lakshmipathi · Accepted solution]

Have a look at OSS note 2518878

[coolkt · Accepted solution]

Hi Lakshmipathi,

I am after a similar sort of report to show the before and after changes to customers. What does OSS note 2518878 mean? Thank you!

[former_member606742]

Dear Lakshmipathi,

Thank you very much for your answer. It works now.

Regards

Saurabh

[coolkt]

Hi Saurabh,

Are you able to share what you did (what report/tcode did you use) to get the report you wanted? I am after a similar sort of report to show the before and after changes to customers. What does OSS note 2518878 mean? Thank you.

[Lakshmipathi]

I need a report which shows the new value as Modified and the report should show the changes like (from XXX to YYY).

Is the said standard transactions not showing as you indicated? It will show what was the old value and what is the current value with Date, Time and Changed by details.

[former_member606742]

s-alr-87012182.jpg

Hello Lakshmipathi,

Thank you for your answer.

No. In report S_alr_87012182, I do not see the desired result.

For Example:

I created a customer without Senstitive fields (Bank Key and Bank Accounts). It did not ask for any authorization. (The status is created).- correct

Then, I added Bank details (sensitive fields) to the customer and it asks for confirmation. (New Value -1 and Old value is Blank). Once Confirmed (New value is Blank and Old Value is 1).- correct

However, when I change the Bank details (New Value is first Deleted and then Created).

I need a report where this change should be shown as "Modified" instead of "Created". (as it is a change to customer master). Also, i want to see the change which is done (Eg: Bank Key - Old Value - XXXXX; New Value- YYYYY).

Please refer to the attachment for your reference.

Thank you in advance.

Regards

Saurabh

[Lakshmipathi]

When you post a query and give further updates, please add the content under "Comments" and not under "Answer" as you were not answering to a query but only providing additional informations as asked by the members. Also, when you add the text under Comments, it will be intimated to the person to whom you are responding whereas, if you add the text under Answer, the member will not be intimated. By the way, your above answer has been converted as comment by me.